Plans and billing
How a plan of tidy notebook cloud starts, changes and ends.
On this page
Plans are available soon
Access is by invitation only now. The plans open when billing starts.
Request access to ask for an invitation.
Who sells the plan
Paddle sells the plans for us as the merchant of record. Paddle takes the payment, adds the tax of your country and sends each invoice.
Each price is in US dollars and does not include tax.
Change the plan
In the application, open Settings, then select Open the account portal under Account.
- You can change the Standard payment interval. You see the amount before you confirm a change.
- Change the payment method, read your invoices or cancel the plan in the payment portal of Paddle.
Refunds
Ask for a refund within 14 days of a payment, and you get all of that payment back. Write to support@tidynotebook.com. Read the refund policy.
When a plan ends
A plan ends when you cancel it, or when a payment fails after the last retry. The account is then locked.
A locked account can export its notes, remove itself or open the account portal. We remove it 90 days after the plan ends, and we send a mail before we remove it.